Frequently Asked Questions

45 answers

I require a license for more than 3 computers

The Brightfilter license can be customised to meet your specific needs. You can add more computers at any time. Visit https://www.brightfilter.com/myaccount/ or right-click the Brightfilter icon on a desktop with Brightfilter installed and select 'Renew now'.

I want to block all auction sites but only allow Ebay

You need to add the following URL's to the Always Allow section of the user settings: www.ebay.com www.ebayobjects. This will permit ANY ebay site (ebay.com/ebay.co.uk). To allow only your local country's ebay use (for example): *.ebay.co.uk *.ebayobjects.uk

I want to block Webmail but allow Hotmail only.

You need to add the following URL's to the Always Allow section of the user profile: www.hotmail.com AND hotmail.msn.com

I want to buy a subscription now without a free trial - how can I do that?

Simply click the "Buy Now" button located on the home page - http://www.brightfilter.com or http://www.parentalcontrol.co.uk Once you fill out the required payment details and your payment has been processed you will be sent an email which provides details on how to download and install Brightfilter. Use the email address to which the registration email was sent to along with a chosen password to fully license the software.